Freshsales helps businesses across different industry verticals to manage their interplay with existing and likely customers. Attributes include one-click phone, sales lead tracking, sales management, event tracking, and more.
Freshsales offers a
endlessly plan with zero limits on the number of users you can have on the CRM. This is rare among most CRM tools. In fact, Freshsales offers a lot of premium features for free.
There are made-in-order exposure life cycle stages, so you can see where each contact is in the customer journey. You can even communicate by phone, email, or chat with your contacts from the web- or mobile-based app. All Freshsales plans include the features above, plus access to email and phone support 24 hours per day, but only on weekdays.
The Pro plan costs $39 per user, per month, paid annually, and includes everything from the free and Growth plans, plus multiple sales pipelines, more workflow automation, AI-powered sales insights, and a combination with WhatsApp. All these features make it easier to support leads at the right time without manual effort, manage more than one pipeline and know which of your products or services is trending, so you can shift efforts.